HRIS ANALYST Reporting to the Senior Manager, Compensation and HRIS, this position is an advocate for HR Technology Solutions, proactively collaborating with stakeholders to 1) translate user requirements into system solutions; 2) provide consulting level support to internal and external customers; 3) influence change when implementing systems, training programs or policies and 4) ensure the accuracy, consistency, timeliness, and integrity of employee data residing within the Company’s HRIS systems.
Essential Duties and Responsibilities
Marketing / Promotion
· Champion the system seeking out opportunities to enhance employee and manager use and understanding of the system on an ongoing basis
· Develop marketing, education and training programs designed to increase awareness of existing system functionality and system usage
· Deliver training programs to users
Process Improvement
· Research and understand customer HR system navigation, data storage, and reporting requirements.
· Partner with system users to understand and identify potential HR technology solutions designed to improve user experience and process efficiency
· Proactively seek out and recommend opportunities to implement employee and manager self service functionality that will enhance the overall efficiency of the HRIS in support of management objectives
· Create documentation to support system changes and/or implementations, to include needs analyses, gap analyses, data mapping, data conversion, coordinating data flow between user departments, third party vendors and other internal systems
· Partner with HR team to implement approved HR technology solutions
Communication
Develop and implement key communication strategies regarding system changes
Establish effective communication methodologies with key constituents
Establish effective problem resolution processes
HR Data
· Provide first line customer support for employee and manager self-service data input
· Complete the accurate and timely input of all core personnel data not completed through employee or manager self-service
· Manage role assignments within HRIS to ensure employees are assigned correct roles and security access based on position
· Train and support Volt staff to ensure accurate entry of Volt employee data into HRIS
· Manage uploads of performance review information, cost center and supervisor changes
Training Data
· Manage input of employee training information through the creation of classes and accurate input of completed coursework based on information provided by Talent Management
· Provide Training and support to Environmental Health Services in their entry of training related information for OHSA compliance
· Upload training taken on the web (Corpedia)
· Export out training for State reimbursement (CMTA)
Benefits Data
· Support Benefits in the automation of employee benefit data input through implementation of annual open enrollment, new hire open enrollment and ongoing employee changes via self-service
· Input employee benefit data not completed through self-service functionality
· Execute benefits exports to external vendors and trouble shoot problems as they occur
· Assist with implementation of new and/or changes to benefit programs by coordinating with HRIS, Payroll, and other departments as required
Reporting
· Develop and maintain Internet Web Reports (IWR) library for easy retrieval of information
· Create and distribute reports
· Report distribution to include automated distribution of weekly/monthly/annual reports using Cognos 8 as the distribution vehicle
· Support employee self service reports via IWR report catalogue maintenance
· Create and publish organization charts
· Proactively audit system data through various reporting tools to ensure continuous improvement in data integrity
Additional Responsibilities
· Manage input of data into the organizational charting software for monthly publication ensuring: 1) open position and VP support information entered into Ultipro; and 2) Ultipro and subsidiary uploads completed accurately and timely.
· Monitor HR Information mailbox for reset password requests and other HRIS questions
· Serve as backup to IT helpdesk to reset My HR Caddy passwords
· Proactively work with department staff to identify and resolve data integrity issues
· Assist with ESS and MSS Workflow documentation and administration
· Serve as first line Ultipro contact for low priority issues
· Responsible to update home page of My HR Caddy per administrative directive
· Help streamline documentation of HRIS system ensuring all how-to documents are updated with system or procedure changes
· Check that all scheduled system jobs automatically run according to schedule
· Assist Compensation Department in duties related to the HRIS system (e.g. recording surveys in Ultipro)
· Recognize data relationships and dependencies between HRIS and related systems and ensure the maintenance of those relationships when evaluating new or changing processes and procedures
· Work as a member of the implementation team for any new updates to the HRIS and for the migration of employee data into the HRIS
· Assist in the development, documentation, and implementation of Company audit procedures
· Act as liaison between the HRIS department and users
Knowledge, Skills and Abilities:
· Ability to look through the eyes of the customer and understand their system navigation, data storage, and reporting requirements
· Able to translate business user needs into system solutions within the framework of HR data integrity requirements
· Excellent verbal, persuasion and written communication skills
· Strong teamwork and interpersonal skills
· Advanced skill level in Microsoft Word, Excel, Access, and PowerPoint
· Previous experience with an HRIS system, preferably Ultipro
· Previous experience with Organization Charting software
· Previous experience using report generation software, preferably Cognos
· Ability with SQL scripting a plus
· Ability to understand complexities of project management
· Ability to monitor project effectiveness and make needed task adjustments to complete necessary work correctly and on time
· Ability to communicate effectively with all levels throughout the organization and with external vendors
· Ability to conduct group presentations and training
· Must be able to prioritize multiple projects and responsibilities
· Ability to function in a continuously changing environment
· Strong attention to detail and accuracy
· Highly organized, able to effectively prioritize and complete assigned projects and tasks in a fast-paced environment regularly requiring quick turnaround
· Ability to understand and evaluate HR data flow processes from an overall and detail perspective
· Ability to understand data relationships between systems and manual processes and evaluate the impact of proposed changes on those relationships
· Ability to gather, interpret information and recommend and implement solutions.
· Able to maintain appropriate internal and external confidentiality of sensitive HR data
Education and/or Experience:
· Minimum 3 years previous experience in fast-paced HR Systems support role
· HS diploma or equivalent required
· Bachelor’s Degree or other college-level education preferred
· Completion of HR certificate a plus, or equivalent knowledge
· Experience supporting a medium to large company (approx. 1000 employees or more) with multiple corporate entities preferred.
· Completion of WorldatWork courses or equivalent external benefits education programs, a plus
Work Hours: 8:00AM - 5:00PM
